NVV customer centres

NVV customer centres
Haltestelle Bahnhof Bad Arolsen
Am Bahnhof 1
34454 Bad Arolsen

Monday to Friday: 6.15 a.m. to 4.15 p.m.

Open until the end of 2025:

NVV customer center
Haltestelle Breitenstraße
Breitenstr. 19
36251 Bad Hersfeld

Monday to Friday: 7.15 a.m. to 5.45 p.m.
Saturday: 8.45 a.m. to 12.45 p.m.

We look forward to welcoming you to the new NVV customer centre, which will be open from 6 October 2025:

NVV customer centre
Bad Hersfeld Bahnhof
Bahnhofstraße 20
36251 Bad Hersfeld

Monday to Friday: 7.15 a.m. to 12 p.m. and 12.30 p.m. to 6 p.m.

NVV customer center
Haltestelle Bahnhof Bad Wildungen
Bahnhofsplatz 1
34537 Bad Wildungen

Monday to Friday: 9 a.m. to 12 p.m. and 12.30 p.m. to 3.30 p.m.

Open until the end of 2025:

NVV customer center
Haltestelle Baunatal-Altenbauna Stadtmitte
Maximilian-Kolbe-Str. 6
34225 Baunatal

Monday: 8 a.m. to 2 p.m.
Tuesday: 8 a.m. to 11.30 a.m. and 12.15 p.m. to 5 p.m.
Wednesday: 8 a.m. to 2 p.m.
Thursday: 8 a.m. to 11.30 a.m. and 12.15 p.m. to 5 p.m.
Friday: 8 a.m. to 11.30 a.m. and 12.15 p.m. to 5 p.m.
Every 1st Saturday of the month: 9 a.m. to 12.30 p.m.

Since 1 August 2025, we have been welcoming you to the new NVV customer centre:

NVV customer center
Baunatal-Altenbauna Langenbergstraße
Friedrich-Ebert-Allee 8a
34225 Baunatal

Monday to Friday: 10 a.m. to 6 p.m.

NVV customer center
Haltestelle Bahnhof Bebra
Bahnhofstr. 21
36179 Bebra

Monday to Friday: 6 a.m. to 1.30 p.m.

NVV customer center
Haltestelle   Stadtbahnhof
DB-Agentur
Am Bahnhof 1
37269 Eschwege

Monday to Friday: 8 a.m. to 6 p.m.
Saturday: 9 a.m. to 1 p.m.

NVV customer center
Haltestelle   Bahnhof Frankenberg
Am Bahnhof 1
35066 Frankenberg

Monday to Friday: 9 a.m. to 12.45 p.m. and 1.15 p.m. to 4.45 p.m.

NVV customer center
Haltestelle Bürger-Information
  Speckplatz
Marktplatz 18
37247 Großalmerode

Monday: 9 a.m. to 12 p.m.
Tuesday: 9 a.m. to 12 p.m. and 2 p.m. to 3.30 p.m.
Wednesday: 9 a.m. to 12 p.m. and 2 p.m. to 3.30 p.m.
Thursday: 9 a.m. to 12 p.m. and 3 p.m. to 5 p.m.
Friday: 9 a.m. to 12 p.m. and 2 p.m. to 3.30 p.m.

NVV customer center
  Bahnhof Hann. Münden
DB-Agentur
Adam-von-Trott-zu-Solz-Platz 2
34346 Hann. Münden
 

Monday: 7 a.m. to 11 a.m. and 12 p.m. to 5 p.m.
Tuesday: 7 a.m. to 11 a.m. and 12 p.m. to 5 p.m.
Wednesday: 8 a.m. to 2 p.m.
Thursday: 7 a.m. to 11 a.m. and 12 p.m. to 5 p.m.
Friday: 7 a.m. to 11 a.m. and 12 p.m. to 5 p.m.
Saturday: 8 a.m. to 2 p.m.

NVV customer center
Haltestelle   Bahnhof Hofgeismar
DB-Agentur
Poppenhäuser Weg 1
34369 Hofgeismar

Monday to Friday: 8 a.m. to 12 p.m. and 1 p.m. to 5 p.m.

Since 30 August 2025, we have been welcoming you to the new NVV customer centre:

NVV-Kundenzentrum
Haltestelle   Bahnhof Wilhelmshöhe
City Center
Wilhelmshöher Allee 253-255
34131 Kassel

Monday to Friday: 7 a.m. to 7 p.m.
Saturday and Sunday: 9 a.m. to 6 p.m.

NVV-Kundenzentrum
Haltestelle   Hauptbahnhof
Rainer-Dierichs-Platz 1
34117 Kassel

Monday to Friday: 8 a.m. to 6 p.m. 
Saturday: 9 a.m. to 2 p.m.

Since 15 Septmeber 2025, we have been welcoming you to the new NVV customer centre at KVG:

NVV-Kundenzentrum
Haltestelle   Rathaus/Fünffensterstraße
Königstor 3-13
34117 Kassel

Monday to Friday: 9 a.m. to 5 p.m.

NVV customer center
Haltestellealtestelle Hauptbahnhof Korbach
Arolser Landstr. 21 c
34497 Korbach

Monday to Friday: 9 a.m. to 12 p.m. and 12.30 p.m. to 3.30 p.m.

NVV customer center
Haltestelle Bahnhof Melsungen
Bahnhofstr. 2
34212 Melsungen

Monday to Friday: 6 a.m. to 4 p.m.

NVV customer center
Haltestelle Bahnhof Rotenburg an der Fulda
DB-Agentur
Reisebüro Zilch
Poststraße 15
36199 Rotenburg an der Fulda

Monday to Friday: 9 a.m. to 1 p.m. and 2 p.m. to 6 p.m.

We look forward to welcoming you to the new NVV customer centre, which will be open from 6 October 2025:

NVV customer center
Haltestelle Bahnhof Wabern
Bahnhofstr. 1
34590 Wabern

Monday to Friday: 9 a.m. to 12 p.m. and 12.30 p.m. to 3.30 p.m.

NVV customer center
Haltestelle Brückenstraße
Brückenstraße 3
37213 Witzenhausen
It is available at the Schmauch travel agency.

Monday to Friday: 8 a.m. to 12 p.m. and 12.30 p.m. to 3.30 p.m.