Seniorenticket Hessen

• The Seniorenenticket is for anyone aged 65 and over.
• The earliest possible start of validity is the first day of the month in which you turn 65. For example, if you celebrate your 65th birthday on January 20, you can order the Senior Citizen Ticket with validity from January 1.

• The Seniorenticket Hessen costs 398 euros per year if paid as a lump sum or 33,80 euros per monthif paid in instalments = 405,60 euros per year.
• The Seniorenticket Hessen Komfort costs 681,50 euros per year if paid as a lump sum or 57,80 euros per month if paid in instalments = 693,60 euros per year.

• You do not have to live in Hessen to use the Seniorenticket Hessen and Seniorenticket Hessen Komfort, but you can only use the ticket in the three Hessian transport associations.

• The ticket is only valid for the holder and may not be transferred to other persons.

• The ticket is valid throughout Hesse, on the three Hessian transport networks NVV, RMV and VRN.
• With this ticket, you can easily reach important transport hubs in neighbouring federal states, such as Warburg, Hann. Münden or Gerstungen. This makes it easier to change to other transport networks.

• You can use it on all buses, Tram, RegioTrams, S-Bahn trains, trams, shared call cabs (AST), subway trains and regional trains in Hesse and Mainz. You can even use the night buses and express buses.
• The Senior Citizen Ticket is only not valid on long-distance trains.
• It is only on long-distance trains that the Senior Citizen Ticket is not valid. With the Seniorenticket Hessen you can only use 2nd class. If you want to use 1st class, you need the Seniorenticket Hessen Komfort.

• The ticket is valid for you from the first day of any calendar month and then for a full 12 consecutive months. If you do not cancel it, it is automatically extended for a further 12 months.

• You can use the Seniorenticket Hessen from 9 am Monday to Friday.
• It is valid all day at weekends, on public holidays in Hesse and on Christmas Eve and New Year's Eve.
• The Seniorenticket Hessen Komfort is valid without time restrictions. This means you can use it at any time of day.

• On the move around the clock: With the Seniorenticket Hessen Komfort, you can be mobile at any time of day, all year round. There are no time restrictions.
• First-class travel: You can use 1st class on trains at no extra cost.
• On the move around the clock: With the Seniorenticket Hessen Komfort, you can travel at any time of day, all year round. There are no time restrictions.
• First-class travel: You can use 1st class on trains at no extra cost.

You can cancel your Seniorenticket in the following ways:

• Online in the NVV subscription centre of KVG under "Manage subscription"
• In the NVV app NVV mobil under the menu item "NVV subscription centre"
• In person at the customer centre
• By post to the following address:
  • NVV Abocenter der KVG
    Postfach 10 20 02
    34020 Kassel 

Please note:

• You can cancel the Senioren Ticket Hessen by the 10th day of any month, and the cancellation will take effect at the end of that month.
• If you terminate the contract early in the first year, you will have to pay double the monthly price for each month started, but no more than the annual price.
• You can switch to another annual ticket product at any time and at no additional cost.

• Children under the age of 7 who do not yet go to school can travel free of charge on buses and trains in the NVV area if they are accompanied by at least one person who has a valid ticket.

Bicycles can be taken along free of charge.

Please note:

• Please park your bike in the designated areas without disturbing other passengers.
• There is no guarantee that you will always be able to take your bike with you, but we will do our best to make this possible.
• In certain situations, transport company staff may prohibit you from taking your bike with you for operational reasons. Please understand that the staff's decisions regarding vehicle capacity and the appropriate parking location for your bike are ultimately for the safety of the passengers.
• If you are traveling with a group of cyclists, please notify the NVV service telephone at 0800-939-0800 (toll-free) at least 10 working days in advance. Please note that groups with bicycles cannot be taken on buses.
• It is not possible to take bicycles on AST (AnrufSammelTaxi) services.
• You can also use our bicycle parking facilities.

You can take your pet with you free of charge, but it is up to the train or bus staff to decide.

• Please keep dogs on a lead and keep an eye on them. Dangerous dogs must wear a muzzle. Dog breeds listed in §2 of the Dog Ordinance may not be transported. 
  Other pets may travel in suitable containers.
• In a car, such as a AnrufSammelTaxi (AST), dogs may only be carried in a transport box, provided they are no larger than a domestic cat.
• Assistance dogs and guide dogs may always be taken along as long as the rules of §145 Para. 2 Sentence 2 of the SGB IX are followed.

You can take prams, pushchairs and luggage with you free of charge.