Customer Service Centers, InfoPoints and Mobility Centre
Please note that opening hours can change at short notice due to official directives.
Bad Arolsen
NVV-InfoPoint
Bahnhof
Am Bahnhof 1
34454 Bad Arolsen
Mo-Fr: 06.15 – 16.15
Bad Hersfeld
NVV Customer Service Center
Breitenstraße
Breitenstr. 19
36251 Bad Hersfeld
Mo-Fr: 7.15 – 17.45
Sa: 8.45 – 12.45
Bad Wildungen
NVV Customer Service Center
Bahnhof
DB Travel Center
Bahnhofsplatz 1
34537 Bad Wildungen
Mo-Fr: 8.45 - 12.00, 12.45 - 17.00
Baunatal
NVV Customer Service Center
Stadtmitte
Maximilian-Kolbe-Str. 6
34225 Baunatal
Mo-Fr: 8.00 - 11.30, 12.15 - 17.00
1st Saturday of the month: 9.00 - 12.30
School holidays:
Wed: 8.00 - 14.00
Bebra
NVV Customer Service Center
Bahnhof
DB-Agentur
Bahnhofstr. 21
36179 Bebra
Mo - Fr: 06.00 - 12.00
Eschwege
NVV Mobility Center
Stadtbahnhof
DB-Agentur
Am Bahnhof 1
37269 Eschwege
Mo-Fr: 8.00 - 18.00
Sa: 9.00 - 13.00
Frankenberg
NVV Customer Service Center
Bahnhof
DB-Agentur
Am Bahnhof 1
35066 Frankenberg
Mo-Fr: 9.00 - 12.45, 13.15 - 16.45
Großalmerode
NVV-InfoPoint
Bürger-Information
Speckplatz
Marktplatz 18
37247 Großalmerode
Mo-Fr: 9.00 - 12.00
Tue, Wed, Fr: 14.00 - 15.30
Thu: 15.00 - 17.00
Hann. Münden
NVV-InfoPoint
Bahnhof
DB-Agentur
Adam-von-Trott-zu-Solz-Platz 2
34346 Hann. Münden
Mo, Tue, Thu, Fr: 7.00 - 11.00, 12.00 - 17.00
Wed, Sa: 8.00 - 14.00
Hofgeismar
NVV Customer Service Center
Bahnhof
DB-Agentur
Poppenhäuser Weg 1
34369 Hofgeismar
Mo-Thu: 7.00 - 12.00, 13.00 - 16.30
Fr: 7.00 - 12.00, 13.00 - 17.00
Sa: 9.00 - 12.00
Kassel
NVV Customer Service Center
Bahnhof Wilhelmshöhe
DB Travel Center
Willy-Brandt-Platz 1
34131 Kassel
Travel Center:
Mo-Fr: 7.00 - 19.30
Sa-Su: 9.15 - 17.45
NVV counter in the travel center*:
Mo, Tue: 10.00 - 13.15, 14.00 - 19.30
Wed-Fr: 8.00 - 13.15, 14.00 - 19.30
Sa: 9.15 - 14.15
* Payment of the 5-Minute-Guarantee only at the NVV counter, permanent staffing of the counter cannot be guaranteed.
Tickets can be bought at the other counters, but there no payment of the 5-Minute-Guarantee.
NVV-Customer Service Center
Hauptbahnhof
DB Travel Center
Rainer-Dierichs-Platz 1
34117 Kassel
Mo-Fr: 8.00 - 12.00, 12.45 - 17.00
NVV Customer Service Center
"Kurfürsten Galerie"
Königsplatz/Mauerstraße
(City Center)
Mauerstr. 11
34117 Kassel
Mo: 8.00 - 18.00
Tue-Fr: 10.00 - 18.00
Korbach
NVV Customer Service Center
Hauptbahnhof
DB Travel Center
Arolser Landstr. 21 c
34497 Korbach
Mo-Fr: 7.40 - 12.15, 13.00 - 17.45
Melsungen
NVV-InfoPoint
Bahnhof
DB-Agentur
Bahnhofstr. 2
34212 Melsungen
Mo-Fr: 6.00 - 16.00
Rotenburg a. d. Fulda
NVV-InfoPoint
Bahnhof
DB-Agentur
Reisebüro Zilch
Poststraße 9
36199 Rotenburg an der Fulda
Mo-Fr: 9.00 - 13.00
Mo, Wed, Thu: 14.00 - 18.00
Wolfhagen
NVV-InfoPoint
Bürgerbüro
Kirche
Burgstraße 33-35
34466 Wolfhagen
Mo-Fr: 8.00 - 12.30
Mo-Tue: 14.00 - 16.00
Thu: 14.00 - 18.00
Currently, a visit to the citizens' office is only possible with appointment.
Advance sales offices
You can buy travel tickets for the city of Kassel and the KasselPlus area in the advance sales offices in Kassel and the surrounding area.
Overview of advance sales offices