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Contact
You can reach our service phone daily from
5 am to 10 pm, Friday and Saturday until midnight.
NVV-ServiceTelephone
+49800-939-0800 (toll-free)
The NVV
on site
Customer service centres & InfoPoints
Delay
or cancellation?
5-Minute-Guarantee
Lost property
Lost and Found
FAQ
Questions & Answers
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  • Startseite
  • Schedules & Maps
    • Trip Planner
    • Status & Alerts
    • Line Network Plans
    • Lines
  • Tickets & Fares
    • Tickets
    • Purchasing Options
    • Tariff Info
  • Service & Projects
    • Contact
    • 5-Minute-Guarantee
    • Questions & Answers
    • Lost and Found
  • The NVV
    • Contact and Help
  • Useful Information
    • Where do I get tickets?
    • 5-Minute-Guarantee
  • Terms of Use
    • Privacy policy
    • Imprint
    • Sitemap